Consumer Product Safety

Experience Highlights

• ​​​​​​Numerous manufacturers and retailers in negotiating corrective action plans with CPSC and implementing voluntary recalls for a wide variety of products, helping to minimize business disruption and reduce potential exposure in product liability and consumer protection lawsuits. Our product experience includes toys, recreational equipment, household appliances, durable infant products, IoT products, light fixtures, fire protection devices, building materials, electronic equipment, lithium-ion batteries, furniture, children's sleepwear, bicycles, and off-road vehicles.

• ​​​​​​Leading retail chain importer of toys in defending penalty investigation into regulatory violations; closed without penalty, including by demonstrating first-in-class internal control enhancements.

• ​​​​Product manufacturers in coordinating recalls and notification to multiple regulatory authorities including the EU, Canada, Australia, and New Zealand.

• Numerous manufacturers and retailers in defending CPSC civil penalty investigations for alleged late reporting, post-recall sales and regulatory violations, most of which have resulted in no penalty.

• Pharmaceutical companies in enhancing procedures to ensure compliance with child-resistant packaging requirements and addressing child-resistant packaging issues in cooperation with CPSC.

• ​​​​​​Furniture manufacturer in successfully demonstrating that a recall was not warranted after CPSC staff issued a preliminary determination letter finding that the product presented a substantial hazard.

• ​​​​​Manufacturers in defending putative consumer class actions arising out of CPSC-approved recalls.

• Manufacturers and retailers—from start-ups to Fortune 500 companies—in enhancing their internal controls both to help ensure compliance with CPSC notification requirements and to protect their consumers and brands.