Protección al Consumidor y Publicidad
Por décadas Arnold & Porter le ha prestado a sus clientes en el sector de Productos de Consumo y Servicios un asesoramiento de alta calidad para la reducción de riesgos, una orientación eficaz en relación con las investigaciones regulatorias federales y estatales, y una representación vigorosa en materia de litigios relacionados con consumidores y competidores.
Las reivindicaciones que hace una empresa sobre sus productos o servicios − incluso declaraciones involuntarias que los consumidores perciben − pueden colocar a dichos producto o servicios en la mira de grupos activistas, abogados demandantes, competidores, o reguladores estatales y federales. De hecho, una sola reivindicación puede activar a todos estos grupos. Otras interacciones con los consumidores también pueden violar asuntos regulatorios relacionados con la recopilación de datos, seguridad y privacidad, y pueden desencadenar reclamaciones relacionadas con spam, pesca en línea, telemarketing, créditos y cobro de deudas.
Al integrar de manera eficiente las múltiples áreas de ejercicio, jurisdicciones y foros, nuestro grupo de Protección al Consumidor y Publicidad le ofrece a las empresas del sector:
- Una coordinación estrecha de los asuntos reglamentarios y de litigios, con miras a la prevención de problemas futuros.
- La participación efectiva con el personal de la Comisión Federal de Comercio (FTC), Administración de Drogas y Alimentos (FDA), Comisión de Seguridad de los Productos para el Consumidor (CPSC), fiscalías generales y otras agencias federales y estatales.
- La atención cuidadosa a los requisitos existentes fuera de los Estados Unidos.
- El manejo eficiente de asuntos en foros múltiples, desde las investigaciones del gobierno a litigios con activistas y desafíos de la competencia.
Experience Highlights
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Global Fortune 500 companies in challenges before the National Advertising Division (NAD) of the Advertising Self-Regulatory Council, including ones related to comparative performance claims and deceptive pricing.
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Retailers and consumer product companies in responses to Federal Trade Commission (FTC) inquiries regarding advertising and labeling practices, including adequate use of disclosures in advertisements and compliance with the FTC's Green Guides and the Fair Packaging & Labeling, Textile, and Wool Acts.
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OTC drug and medical device companies regarding effective use of consumer-generated content in promotional strategies while complying with applicable federal and state standards.
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Numerous manufacturers and retailers in negotiating corrective action plans with Consumer Product Safety Commission (CPSC) and implementing voluntary recalls for a wide variety of products, helping to minimize business disruption, and reduce potential exposure in product liability and consumer protection lawsuits.
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Legal and regulatory teams regarding both the potential regulatory classifications for new technologies and the appropriate clinical and sensory study design techniques intended to substantiate desired performance, sensory, and preference claims for consumer products.
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Nature's Bounty in numerous consumer class actions alleging false advertising and unfair competition concerning "Buy One Get One Free" offers and "Made in U.S.A" claims.
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Alcon Laboratories in a false advertising dispute before the NAD, involving labeling of store-brand contact lens solutions.
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Hershey in defending competitor claims against its SmartZone nutrition bar, resulting in denial of preliminary injunction motion and voluntary dismissal of case.
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Manufacturers of sanitizing products concerning USEPA FIFRA requirements for label claims.
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Drugstore chain in a multicounty district attorney investigation of its pricing accuracy practices in California.
Focus Areas
Key Contacts
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Recognition
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Chambers USAFood & Beverage: Regulatory and Litigation (Nationwide) (2024)
Retail (Nationwide) (2024)
Advertising: Transactional and Regulatory (Nationwide) (2024)
Product Liability & Mass Tort: The Elite (Nationwide) (2024)
Product Liability: Regulatory (Nationwide) (2024)
Intellectual Property (Nationwide) (2024)
Intellectual Property: Trademark, Copyright & Trade Secrets (Nationwide; Washington, D.C.; New York; Illinois) (2024)
Intellectual Property: Litigation (Washington, D.C.) (2024)
Intellectual Property: Patent (New York) (2024) -
The Legal 500 USAdvertising and Marketing: Transactional and Regulatory (2024)
Product Liability, Mass Tort and Class Action — Defense: Consumer Products (Including Tobacco) (2022 - 2024)
Product Liability and Mass Tort Defense: Consumer Products (including tobacco) (2023)
Patents: Litigation (Full Coverage) (2024)
Patents: Prosecution (including Re-Examination and Post-Grant Proceedings) (2024)
Intellectual Property: Copyright (2024)
Trademarks: Litigation (2024)
Intellectual Property: Trademark, Copyright & Trade Secrets (USA) (2023)
Intellectual Property: Patent (USA) (2023) -
Benchmark LitigationRecommended – Dispute Resolution — California; New York (2024)
Highly Recommended – Dispute Resolution — District of Columbia (2024) -
U.S. News & World Report and Best Lawyers“Best Law Firms” for Advertising Law – Colorado (2024)
“Best Law Firms” for Litigation - Intellectual Property – Chicago, Colorado, Washington, D.C., National, New York, San Francisco (2025)
“Best Law Firms” for Litigation - Patent – Chicago, National, Los Angeles (2025)
“Best Law Firms” for Trademark – National, New York (2025)
“Best Law Firms” for Copyright – National, New York (2024)
“Best Law Firms” for Bet-the-Company Litigation – San Francisco (2025)
“Best Law Firms” for Mass Tort Litigation/Class Actions – Defendant—National, New York (2025)
“Best Law Firms” for Product Liability Litigation - Defendants (Washington, D.C., Los Angeles, New York) (2025) -
BTI Consulting GroupClass Action Leaders (2024)
Most Feared in Litigation (2024)